Family medicine

Medicine that brings the whole family together

From the first consultation for a fever or pain to regular check-ups, vaccinations, monitoring test results, prescriptions, referrals, and ongoing care for chronic conditions. A family doctor helps address current health concerns and, when needed, determine the next step – ordering examinations, adjusting treatment, or referring you to a specialist. At Doctor Sam, you can consult a family doctor about your health, sign a declaration, or book a consultation in a format that suits you.

Services

Specialists

All specialists

Zabolotnia Myroslava Mykolaivna

Family doctor

Details

Korshak Oleksandr Serhiiovych

Family doctor

Details

Osnytska Iryna Viktorivna

Family doctor

Details

All specialists

When should you see a family doctor?

You have a fever, cough, runny nose, sore throat or other symptoms of an acute illness.
You have abdominal pain, headaches, weakness, dizziness or other symptoms that need to be assessed.
You need an electronic prescription, including one under the “Affordable Medicines” programme, where applicable.
You need to monitor your blood pressure, blood glucose or another health indicator related to a chronic condition.
You need to review the results of blood tests or other examinations.
You need to continue or adjust previously prescribed treatment.
You are running out of medication that you take regularly and need a prescription.
You are planning a vaccination.
You need a preventive check-up or an assessment of health risk factors.
You want to understand whether you need blood tests, an ultrasound examination or other diagnostic tests.
You need an electronic referral to a specialist or for diagnostic tests, where medically indicated.
Symptoms that require a doctor’s assessment, but you are unsure whether a specialist is needed straight away.
You need a doctor to assess your situation and help determine the next steps.
You are unsure which specialist to see about your symptoms.

Booking a family doctor consultation and signing a declaration

Do you need a family doctor consultation, want to sign a declaration, arrange an online consultation or request a doctor’s home visit? Call Doctor Sam at +380 97 312 92 91.

Simply tell our administrator what you need help with. For example, you have developed symptoms, you may need to discuss test results, continue treatment, receive medical advice without visiting the medical centre in person, or arrange a consultation at home. Our administrator will help you understand the available options and book an appointment with a family doctor.

If you are planning to sign a declaration, our administrator can also help you choose a family doctor, explain the process and let you know which documents you need to prepare.

Doctor Sam is located at Respublika Park, 1 Kiltseva Road, Kyiv, near Teremky metro station.

You can also contact us through your preferred messenger or use other convenient ways to get in touch. Visit our Contacts page to choose the option that works best for you.

Declaration with a family doctor

A declaration is your choice of a primary care doctor – the doctor you can turn to with most health-related concerns. Once you sign a declaration, a defined range of primary healthcare services is funded by the National Health Service of Ukraine (NHSU). This means that consultations, diagnostic procedures and other services included in the primary healthcare package and provided based on medical need are free of charge for the patient. The same principle applies to private medical centres that have a relevant contract with the NHSU.

It is important to understand that having a declaration does not mean that every appointment or test is free of charge. A declaration gives you access to services included in the primary healthcare package and the Medical Guarantees Programme. The doctor determines which consultations, tests or referrals are necessary based on your individual situation and medical needs.

What does a declaration provide?

With a declaration, your family doctor becomes your primary healthcare provider. The guaranteed package of primary healthcare includes specific laboratory and diagnostic tests, including complete blood count and urinalysis, blood glucose and cholesterol testing, ECG and other examinations, depending on medical indications and the healthcare facility’s available services. Depending on your health condition and medical needs, you can:

Consult your family doctor for acute and chronic conditions.
Have preventive check-ups and monitor your health over time.
Receive electronic prescriptions for medicines, including those covered by the “Affordable Medicines” programme.
Receive vaccinations according to the National Immunization Schedule.
Receive referrals to specialists, laboratory tests and diagnostic examinations.
Undergo laboratory and diagnostic tests included in the primary healthcare programme when medically indicated.
Obtain the necessary medical documents and electronic certificates within the family doctor’s scope of practice.
Receive recommendations on disease prevention, lifestyle and further medical assessment.

What is the advantage of declarations?

Without a declaration, each new health concern usually starts with finding the right specialist and booking a separate appointment. The declaration allows you to choose a doctor whom you can consult on a wide range of primary care issues.

This is particularly convenient when an initial medical examination and an understanding of the next steps are required. A family doctor evaluates your symptoms and determines whether the issue can be managed at the primary care level or whether additional tests or a consultation with a specialist are needed. For this reason, a declaration can be useful for regular preventive care and the management of chronic conditions.

If you need a one-time appointment without signing a declaration, you can book a family doctor consultation for adults.

Frequently asked questions

Can you sign a new declaration if you already have another doctor?

Yes. Patients are free to choose their primary care doctor. If you decide to change your doctor, you simply sign a new declaration, and the previous one is terminated according to the established procedure. A declaration is not tied to your place of registration or residence, so you can choose a doctor where it is most convenient for you to receive medical care.

How to sign a declaration at Doctor Sam?

To sign a declaration, call us at +380 97 312 92 91. Our administrator will explain the process, help you choose a family doctor and let you know which documents you need to prepare. You can also choose a family doctor yourself on our website and then contact us to sign the declaration.

Online consultation or a doctor’s home visit: which option is right for you?

If your condition makes it difficult to come to the medical centre, a consultation at home may be a suitable option. An online consultation can be convenient if you need to discuss test or examination results, clarify the next steps, talk about changes in your condition or receive medical advice in a situation where a physical examination is not necessary. If, during the consultation, the doctor determines that your condition cannot be properly assessed without an examination, they will recommend an in-person appointment.

A family doctor’s home visit may be appropriate when it is difficult for the patient to come to the medical centre, but an in-person assessment is still necessary.

If you are located in another part of Kyiv, you can consider a family doctor home visit in Kyiv.

If you are not sure which format is most appropriate for your situation, call Doctor Sam. Our administrator will clarify the details and help you choose the right type of consultation.

Online consultations can also be particularly convenient if you are temporarily or permanently living abroad. This allows you to stay in touch with a doctor who is familiar with your medical history, even while you are outside Ukraine. Depending on your situation, the doctor can recommend the next steps, advise which over-the-counter medication may be appropriate, adjust your current treatment where possible, or help you understand which specialist you may need to see.

Appointlment

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