Family medicine
From the first consultation for a fever or pain to regular check-ups, vaccinations, reviewing test results, prescriptions, referrals, and the management of chronic conditions. A family doctor helps address the issue at hand and, when necessary, determine the next step – whether that involves arranging tests, adjusting treatment, or referring you to the appropriate specialist. At Doctor Sam, you can seek medical advice for yourself or your child, sign a declaration with a family doctor, or book a consultation in the format that suits your situation.
Declaration with a family doctor
A declaration is your choice of a primary care doctor – the doctor you can turn to with most health-related concerns. For adults, this may be a family doctor or a general practitioner, while for children, it may be a paediatrician. At Doctor Sam, family doctors provide care for both children and adults. Once you sign a declaration, a defined range of primary healthcare services is funded by the National Health Service of Ukraine (NHSU). This means that consultations, diagnostic procedures and other services included in the primary healthcare package and provided based on medical need are free of charge for the patient. The same principle applies to private medical centres that have a relevant contract with the NHSU.
What does a declaration provide?
Depending on your health condition and medical needs, a family doctor can:
- provide consultations and treat the most common conditions;
- monitor your health over time, including the management of chronic conditions;
- carry out preventive check-ups;
- monitor children’s health and development;
- provide vaccinations in accordance with the National Immunisation Schedule;
- prescribe and monitor necessary tests and examinations;
- issue electronic prescriptions, including prescriptions under the “Affordable Medicines” programme;
- create electronic referrals for specialist consultations, laboratory tests and other investigations when needed;
- issue certain medical documents within the doctor’s scope of practice.
The guaranteed package also includes a defined range of laboratory and diagnostic tests, such as complete blood and urine tests, blood glucose and cholesterol testing, ECG and other investigations, depending on the medical centre’s available services and medical indications.
It is important to understand that having a declaration does not mean that every appointment or test is free of charge. A declaration gives you access to services included in the primary healthcare package and the Medical Guarantees Programme. The doctor determines which consultations, tests or referrals are necessary based on your individual situation and medical needs.
What is the advantage of declarations?
Without a declaration, each new health concern usually starts with finding the right specialist and booking a separate appointment. A declaration allows you to choose a doctor you or your child can turn to with a wide range of primary healthcare needs.
This is particularly convenient when an initial medical examination and an understanding of the next steps are required. A family doctor evaluates your symptoms and determines whether the issue can be managed at the primary care level or whether additional tests or a consultation with a specialist are needed. For this reason, a declaration can be useful for regular preventive care and the management of chronic conditions.
If you or your child need a one-time appointment without signing a declaration, you can book a family doctor consultation for children or a family doctor consultation for adults.
Can you sign a new declaration if you already have another doctor?
Yes. Patients are free to choose their primary care doctor. If you decide to change your doctor, you simply sign a new declaration, and the previous one is terminated according to the established procedure. A declaration is not tied to your place of registration or residence, so you can choose a doctor where it is most convenient for you to receive medical care.
How to sign a declaration at Doctor Sam?
To sign a declaration, call us at +380 97 312 92 91. Our administrator will explain the process, help you choose a family doctor for yourself or your child, and let you know which documents you need to prepare.
You can also choose a family doctor yourself on our website and then contact us to sign the declaration.
Online consultation or a doctor’s home visit: which option is right for you?
If your condition makes it difficult to come to the medical centre, a consultation at home may be a suitable option. An online consultation can be convenient if you need to discuss test or examination results, clarify the next steps, talk about changes in your condition or receive medical advice in a situation where a physical examination is not necessary. If, during the consultation, the doctor determines that your condition cannot be properly assessed without an examination, they will recommend an in-person appointment.
A family doctor’s home visit may be appropriate when it is difficult for the patient to come to the medical centre, but an in-person assessment is still necessary.
If you are located in another part of Kyiv, you can consider a family doctor home visit in Kyiv.
If you are not sure which format is most appropriate for your situation, call Doctor Sam. Our administrator will clarify the details and help you choose the right type of consultation.
Online consultations can also be particularly convenient if you are temporarily or permanently living abroad. This allows you to stay in touch with a doctor who is familiar with your medical history, even while you are outside Ukraine. Depending on your situation, the doctor can recommend the next steps, advise which over-the-counter medication may be appropriate, adjust your current treatment where possible, or help you understand which specialist you may need to see.
Booking a family doctor consultation and signing a declaration
Do you need a family doctor consultation for yourself or your child, want to sign a declaration, arrange an online consultation or request a doctor’s home visit? Call Doctor Sam at +380 97 312 92 91.
Simply tell our administrator what you need help with. For example, you or your child may have developed symptoms, you may need to discuss test results, continue treatment, receive medical advice without visiting the medical centre in person, or arrange a consultation at home. Our administrator will help you understand the available options and book an appointment with a family doctor.
If you are planning to sign a declaration, our administrator can also help you choose a family doctor, explain the process and let you know which documents you need to prepare.
Doctor Sam is located at Respublika Park, 1 Kiltseva Road, Kyiv, near Teremky metro station.
You can also contact us through your preferred messenger or use other convenient ways to get in touch. Visit our Contacts page to choose the option that works best for you.
When should you see a family doctor?
- You have a fever, cough, runny nose, sore throat or other symptoms of an acute illness.
- You have abdominal pain, headaches, weakness, dizziness or other symptoms that need to be assessed.
- You need to review the results of blood tests or other examinations.
- You need to monitor your blood pressure, blood glucose or another health indicator related to a chronic condition.
- You need to continue or adjust previously prescribed treatment.
- You are running out of medication that you take regularly and need a prescription.
- You need an electronic prescription, including one under the “Affordable Medicines” programme, where applicable.
- You are planning a vaccination for yourself or your child.
- You need a preventive check-up or an assessment of health risk factors.
- You want to understand whether you need blood tests, an ultrasound examination or other diagnostic tests.
- You are unsure which specialist to see about your symptoms.
- You need an electronic referral to a specialist or for diagnostic tests, where medically indicated.
- Your child has symptoms that require a doctor’s assessment, but you are unsure whether a specialist is needed straight away.
- You need a doctor to assess your situation and help determine the next steps.
